Microsoft Office Academic Course: Outlook 2010

MOAC4

Código do Curso:

MOAC4

Duração:

25 horas

Valor:

295,00 €

Este valor não inclui IVA.

Próximas Turmas:

Tags:

Para mais informações, contacte-nos!

Objectivo geral do curso

O conhecimento adquirido neste curso visa capacitar o formando para utilizar Microsoft Office Outlook 2010 como ferramenta de trabalho do seu dia-a-dia e prepará-lo para o exame Microsoft Office Academic Course: Outlook 2010.

Objectivos Específicos da Aprendizagem

Depois de completar este curso os formandos estarão habilitados para:


Destinatários

Destina-se a todos os que desejam aprender e dominar as funcionalidades fundamentais da aplicação Microsoft Office Outlook 2010 e prepararem-se para o exame Microsoft Office Academic Course: Outlook 2010.

Pré-Requisitos

Conhecimentos básicos de informática e de utilização do sistema operativo Microsoft Windows e o domínio a um nível intermédio do idioma Inglês (técnico).

Conteúdos Programáticos

Módulo 1: Getting to Know Outlook
Starting Outlook
  • Launching Outlook from the Start Menu
  • Launching Outlook from a Desktop Shortcut

Working in the Outlook Window
  • Using the On-Screen Tools
  • Changing Outlook’s View

Using Backstage View
  • Using the File Tab to Open Backstage View
  • Setting General Options
  • Setting Advanced Options
  • Setting Language Options

Personalizing Outlook
  • Changing the Reading Pane View
  • Showing or Hiding Fields in a List View
  • Viewing, Hiding, and Minimizing the To-Do Bar
  • Customizing the To-Do Bar
  • Using the People Pane

Módulo 2: E-mail Basics
Creating Message
  • Composing a Message
  • Specifying Message Content Format

Sending a Message
  • Showing and Hiding the From and Bcc Fields
  • Sending a Message
  • Resending a Message

Reading and Responding to Messages
  • Automatically Previewing Messages
  • Sending a Reply to a Message
  • Forwarding a Message
  • Printing an E-mail Message
  • Saving a Message in an External Format

Formatting Messages
Software Orientation
Formatting Outlook Messages
  • Using Formatting Tools
  • Formatting Paragraphs
  • Applying Styles to a Message
  • Creating Styles
  • Applying a Message Theme
  • Creating a New Theme
  • Using Paste Special

Personalizing Messages
  • Creating a Personal Signature
  • Adding a Signature to a Single Message
  • Adding a Signature to All Outgoing Messages

Creating and Formatting Graphic Message Content
Software Orientation
The Insert Tab
  • Inserting a Graphical Element
  • Formatting Graphical Elements
  • Inserting a Hyperlink

Working with Attachments
Software Orientation
The Attachment Tools Tab
  • Attaching an External File to a Message
  • Attaching an Outlook Item to a Message
  • Previewing an Attachment in Outlook
  • Saving an Attachment from the Message List

Saving an Attachment from the Reading Pane
Saving an Attachment from an Open Message
  • Opening an E-mail Attachment
  • Opening an E-mail Attachment

Módulo 3: Advanced E-mail Tools
Managing Automatic Message Content
  • Setting Mail Options
  • Specifying Options for Replies and Forwards
  • Specifying the Default Font for New Messages
  • Setting a Default Theme for All New HTML Messages

Using Advanced Message Options
Software Orientation
Microsoft Outlook’s Message Options
  • Setting the Sensitivity Level
  • Setting the Importance Level
  • Setting a Reminder for Recipients
  • Requesting Delivery and Read Receipts
  • Directing Replies to a Specifi c Address
  • Confi guring Message Delivery Options
  • Saving a Sent Item to a Specifi c Folder
  • Specifying the Sending Account

Working with Voting Options
  • Using Standard Voting Buttons
  • Confi guring Custom Voting Buttons

Working with Security
  • Using a Digital Signature
  • Using Encryption
  • Restricting Permissions to a Message

Locating Message
  • Sorting Messages by Attributes
  • Using the People Pane to Find a Message
  • Using Instant Search
  • Using Built-in Search Folders

Printing Multiple Messages
  • Printing Multiple Messages

Módulo 4: Managing E-mail Messages
Microsoft Outlook’s Folder List
Working with Folders
  • Creating and Moving a Mail Folder
  • Deleting and Restoring a Folder
  • Moving Messages to a Different Folder

Using Conversation View
Software Orientation
Microsoft Outlook’s Conversation View
  • Turning on Conversation View
  • Working with Conversations
  • Ignoring a Conversation

Managing the Mailbox
  • Marking a Message as Read or Unread
  • Setting a Flag as a Reminder for a Message

Working with Reminder Windows
Using Outlook’s Cleanup Tools
  • Viewing Mailbox Size and Cleanup Tools
  • Emptying the Deleted Items Folder
  • Archiving Outlook Items

Managing Junk Mail
  • Viewing Message Properties
  • Filtering Junk Mail
  • Using Not Junk to Return a Specific Message to the Inbox

Módulo 5: Automating Message Processing
Microsoft Outlook’s Rules and Alerts Window
Creating and Running Rules
  • Creating a Rule from a Template
  • Testing a Rule
  • Creating a Rule from a Selected Message
  • Running a Rule
  • Creating a Rule by Copying an Existing Rule
  • Creating a Rule from Scratch

Managing Rules
  • Sequencing Rules
  • Turning Off a Rule
  • Deleting Rules

Working with Automated Replies
  • Creating an Internal Out of Offi ce Message
  • Creating an External Out of Offi ce Message

Using Quick Steps
Software Orientation
Microsoft Outlook’s Quick Step Group
  • Performing Quick Steps
  • Editing Quick Steps
  • Duplicating Quick Steps
  • Creating Quick Steps
  • Deleting Quick Steps
  • Resetting Quick Steps to Default

Módulo 6: Working with Contacts
Microsoft Outlook’s Contacts Window
Creating and Modifying Contacts
  • Creating a Contact from Scratch
  • Creating a Contact from an Existing Contact
  • Creating a Contact from a Suggested Contact
  • Updating Contact Information

Sending and Receving Contacts
  • Forwarding a Contact as an Attachment
  • Saving a Contact Received as a Contact Record
  • Creating a Contact from a Message Header

Viewing and Deleting Contacts
  • Viewing and Deleting Contacts

Creating and Manipulating Contact Groups
  • Creating a Contact Group
  • Creating a Contact Group from an Existing Contact Group
  • Managing Contact Group Membership
  • Using Contact Group Notes
  • Forwarding a Contact Group
  • Deleting a Contact Group

Sending a Message to a Contact Group
Módulo 7: Advanced Contact Management
Microsoft Outlook’s Edit Business Card Window
Using Electronic Business Cards
  • Editing an Electronic Business Card
  • Sending an Electronic Business Card
  • Creating a Contact from an Electronic Business Card
  • Using an Electronic Business Card in a Signature

Finding Contact Information
  • Searching for Contacts
  • Searching for Items Related to a Contact
  • Creating a Custom Search Folder

Creating a Secondary Address Book
  • Creating a Secondary Address Book for Personal Contacts
  • Importing a Secondary Address Book from a File

Printing Contacts and Multiple Contacts
  • Printing Contacts

Módulo 8: Calendar Basics
Microsoft Outlook’s Appointment Window
Creating Appointments
  • Creating a One-Time Appointment
  • Creating an Appointment from a Message
  • Creating an Appointment from a Task

Setting Appointment Options
  • Creating and Customizing Appointments
  • Scheduling a Recurring Appointment
  • Marking an Appointment as Private
  • Forwarding an Appointment

Creating an Event

Printing Appointment Details
  • Printing Appointment Details

Módulo 9: Managing Meetings
Microsoft Outlook’s Meeting Window
Creating a Meeting Request
  • Creating a One-Time Meeting
  • Inviting Mandatory and Optional Attendees
  • Determining When Attendees Can Meet
  • Sending a Meeting to a Contact Group
  • Creating a Meeting from a Message
  • Setting Response Options for a Meeting Request

Responding to a Meeting Request
  • Responding to a Meeting Request
  • Proposing a New Time for a Meeting

Managing a Meeting
  • Tracking Responses to a Meeting Request
  • Accepting a Proposed New Meeting Time

Updating a Meeting Request
  • Changing a Meeting Time
  • Scheduling a Meeting Resource
  • Adding and Updating a New Attendee
  • Cancelling a Meeting or Invitation

Managing a Recurring Meeting
  • Creating a Recurring Meeting
  • Changing One Occurrence of a Recurring Meeting

Módulo 10: Advanced Calendar Management
Outlook Options Dialog Box
Setting Calender Options
  • Defining Your Work Week
  • Changing Your Time Zone
  • Displaying Multiple Time Zones
  • Adding Holidays to the Calendar
  • Configuring Your Free/Busy Settings
  • Changing the Calendar Color

Sharing Your Calender
  • Sharing Your Calendar with Other Network Users
  • Sending Calendar Information via E-mail
  • Registering for Microsoft Outlook Calendar Sharing
  • Publishing Calendar Information to Office.com

Workng with Multiple Calenders
  • Creating a Custom Calendar
  • Displaying or Hiding Calendars
  • Viewing Calendar Shared via E-mail
  • Viewing Another Network User’s Calendar
  • Subscribing to an Internet Calendar
  • Using Overlay Mode to View Multiple Calendars
  • Creating a Calendar Group
  • Arranging the Calendar View

Printing Calenders
  • Printing Calendar

Módulo 11: Managing Tasks
Microsoft Outlook’s Task Window
Creating New Tasks
  • Creating a One-Time Task
  • Creating a Recurring Task
  • Creating a Task from a Message

Working with Task Options
  • Setting Task Options
  • Working with Task Views

Managing and Completing a Task
  • Updating a Task
  • Making a Task Private
  • Managing Task Details
  • Marking a Task as Complete
  • Searching for Tasks
  • Moving or Copying a Task to Another Folder
  • Printing Tasks

Working with Assigned Tasks
  • Assigning a Task to Another Outlook User
  • Accepting or Declining a Task Assignment
  • Sending a Status Report

Módulo 12: Categories and Outlook Data Files
Microsoft Outlook’s Color Categories Window
Working with Categories
  • Categorizing Outlook Items
  • Modifying and Creating Color Categories
  • Sorting Items by Color Category
  • Searching for Items by Category

Working with Data Files
  • Creating a Data File
  • Selecting a Data File for a Mail Account
  • Changing Data File Settings

Módulo 13: Managing Notes and Journal Entries
Microsoft Outlook’s Notes Options
Working with Notes
  • Setting Notes Options
  • Creating a New Note
  • Categorizing and Printing Notes
  • Exploring Notes Views

Working with the Journal
Software Orientation
Microsoft Outlook’s Journal Options
  • Setting Journal Options
  • Connecting Automatic Journal Entries with a Contact
  • Creating a Manual Journal Entry
  • Changing Journal Views

Metodologia

Os cursos são presenciais e os módulos de cada curso são compostos por:
  • Uma parte teoria, em que o formador apresenta, explica e dá exemplos de utilização das funcionalidades da aplicação
  • Uma parte demonstrativa, em que o formador demonstra a utilização das funcionalidades da aplicação na prática
  • Uma parte de laboratório, em que os formandos são desafiados a fazer simulações de casos práticos e exercícios, para praticar e solidificar a sua aprendizagem
  • A carregar as mensagens do Twitter...